How to contact us:
We are in the shop from 10pm – 6am, eastern time, Monday – Friday with the exception of major holidays. We do our best to not work on Saturday or Sunday. Meaning, we work night shifts. Because you are probably asleep during this time, email is the most effective way to communicate with us.
To send us an e-mail or for help with an order, or other questions, please use the contact form to send us a message and we will respond to your request just as soon as possible.
If you are contacting us about a previous or pending order, please be sure to include your order number below or this may delay us in answering your question.
Finally, be sure to actually ask a an actual question about our products or your specific issue. If you send us a message which reads ” This is Joe Smith I am interested in your products, please call me” then please be prepared for a phone call at 2 a.m. because we work nights around here. But, if you send us a descriptive message / question, we will respond just as soon as we can and you can read our response at your convenience.
Users of GMail should check their spam folder for our reply. Hotmail users, sorry but Hotmail blocks most of our replies. Thank you.