All sales are final due to the nature of the fact that membranes, or any product that uses membranes, cannot be re-sold if returned. Non-Consumable products such as vacuum formers and jigs are backed with a one year warranty on material and workmanship. If a defect occurs within that time-frame, the product will be replaced or repaired at our discretion. The customer must obtain an RMA or Return Materials Authorization number from customer service prior to any returns and the consumer is responsible for any return shipping costs. If the defect or problem is as a result of the user, improper care, abuse, incorrect or improper assembly, damage, technique, or other issue outside of the control of ThermaPress, LLC the warranty does not apply. Our warranty does not include consumables items like membranes, and press foam.
Order Cancellation Policy
Orders may be cancelled up until the time the order has been actually processed or work has began on that particular order. Paypal is currently our payment processor and has changed their policy regarding order cancellations. As of April, 2019 Paypal still charges us a rate of 3% of the gross amount of the order to process the payment. If we refund your order for any reason, Paypal does not refund that money to us. Therefore, any orders cancelled after April 15th, 2019 will incur a minimum cancellation fee of 3 % of the total dollar amount of the order which includes the products, shipping, and any applicable taxes. If work has began filling the order, the order is subject to a 20% cancellation / restocking fee. If the order has been prepared for shipment then it is deemed to have been completed and cannot be cancelled.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.
Sales tax is only collected on orders shipped to the State of Georgia. It is the purchaser’s responsibility to pay any applicable sales or use tax to their state if the order was not delivered to a Georgia address.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ThermaPress, LLC. The collective work includes works that are licensed to ThermaPress, LLC. All rights are reserved. The material contained within our website, digital downloads, plans, instructions, and videos may not be reproduced or disseminated without the express written consent of ThermaPress, LLC.
All trademarks, service marks and trade names of ThermaPress, LLC used in the site are trademarks or registered trademarks of ThermaPress, LLC. Other trade names, trademarks, or service marks included in our website are the property of the respective owners and not the property of ThermaPress, LLC.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ThermaPress, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ThermaPress, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ThermaPress, LLC does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Terms of Sale
ThermaPress, LLC may refuse, at its sole discretion sale of any of its products or services at anytime if we suspect that such a sale may result in infringement of any of our trademarks, service marks, copyrights, intellectual property, proprietary designs, patents, pending patents or if we believe such a sale may result in unscrupulous business practices from other parties or competitors. ThermaPress may also refuse sale of any of its products or services if the billing, shipping, or payment information cannot be verified as legitimate, or is believed to be possibly fraudulent. Any attempts to provide ThermaPress with false information in the ordering process, such as failure to provide first name, last name, company name, or false names, identities, or addresses will cause the order to be cancelled and refunded. Any attempts to circumvent our non-export policy by shipping to mail forwarding companies or addresses will result in the order being cancelled and refunded. In which case, the transaction will be cancelled and any monies received will be refunded to the original payment method less any fees incurred by ThermaPress to third party payment processors. ThermaPress, LLC does not discriminate based on sex, race, creed, national origin, gender orientation, or religious beliefs. ThermaPress, LLC does not knowingly conduct business outside of the United States of America and reserves the right to refuse a sale to anyone if its believed our products will be exported without our consent.
Limitation of Liability
ThermaPress, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ThermaPress, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply.
YOU, the purchaser, agrees to hold ThermaPress, LLC harmless due to any negligence caused by your own actions or those of a third party. Firearms are inherently dangerous and ThermaPress Holsters has no control over YOUR actions or misuse of our products. Proper safety precautions should be followed when unholstering and reholstering firearms. Your finger should be off the trigger, safety engaged, and all weapons should be unloaded prior to unholstering or re-holstering. Any exceptions of this policy are considered a breach of our agreement with you and a violation of best safe practices. YOU do this AT YOUR OWN RISK and you agree to hold ThermaPress, LLC harmless and free from all liability when undertaking such dangerous actions
In the event that a ThermaPress, LLC product is mistakenly listed at an incorrect price, ThermaPress, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ThermaPress, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ThermaPress, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
ThermaPress, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ThermaPress, LLC.
Your use of this site shall be governed in all respects by the laws of the State of Georgia, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ThermaPress, LLC products) shall be in the state or federal courts located in the Northeastern Judicial Circuit of Georgia or the Northern District of Georgia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ThermaPress, LLC products) must be commenced within one (1) year after the claim or cause of action arises. ThermaPress LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ThermaPress, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ThermaPress, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
ThermaPress, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ThermaPress, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ThermaPress, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ThermaPress, LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless ThermaPress, LLC , its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, ThermaPress, LLC may link to sites operated by third parties. However, even if the third party is affiliated with ThermaPress, LLC, ThermaPress, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of our own. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ThermaPress, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use “cookies”?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator, Firefox, or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include ThermaPress, LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production. Opting out may also prevent you from accessing the membership portion of our website and if you choose to opt out, will loose the right to access this area and shall forfeit any moneys or costs associated with this membership.
To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
By making a purchase through our website, you agree you will not copy or reproduce any aspect of the items manufactured by ThermaPress, LLC. You will not order one of our products for the purpose of starting your own business selling a similar product or product likeness. You also agree that you are not already in a similar type of business. YOU, the consumer agree that you will not reproduce, sell, manufacture, the designs, completed product, similar products, or digital downloads, plans, and content provided on this website. Download or purchase of plans, designs, and completed projects derived from our plans are limited to your personal use only and you agree that any commercial reproduction or manufacture of the designs or plans offered on this site for sale or profit violates this agreement. You further agree that you will pay all attorneys fees, court costs, litigation costs, and other expenses as it relates to any breach of this agreement in which such a claim for damages may be filed against you personally or any business for which you represent or own in whole or in part. You also agree to waive venue for any court proceeding that may be filed against you in said claim for violation of such agreement. This agreement is in effect indefinitely once you have made a purchase from our website and cannot be revoked. This agreement shall be in force regardless of ThermaPress, LLC’s failure to procure any copyright or patent on any product it manufacturers.