I live outside the United States and have a US based shipping forwarding company which I use. I am trying to place an order, but it keeps getting cancelled or I am unable to checkout . . Why?

Our apologies, but we do not ship outside the United States at all.  This means anyone with a payment source such as a credit card with a foreign address, a foreign Paypal account, etc. will not process through our website.  We do not have an export license and therefore it is illegal for us to ship outside the United States or to ship to a mail forwarding address located within the United States.  In addition, the mail forwarding addresses are associated with large amounts of fraud and we will not knowingly accept an order which ships to a mail or package forwarding company or address.   If for some reason you are able to checkout using a foreign payment account, credit card, or use a mail forwarding address, we will cancel your order.  Sorry, no exceptions.

Comment on this FAQ